To Whom it may concern,
After the massive damage to our home after Cyclone Yasi, my husband and I were devastated. Then came dealing with the insurance company ..this was so stressful and frustrating. Finally they agreed to honour our claim.
The next step was to find a builder. We were dreading this and the insurance company was insisting on their preferred builder (a Southern Company). Bruce and I felt very strongly about using local people. The economy of the area needed every cent possible. So we were just as insistent and thank goodness we won out with Shane Smith Builders Pty Ltd.
Immediately Shane and Joanne were given the go ahead, things began to fall into place. In no time they organised a meeting where they impressed us greatly with their professionalism and organisation. Any information we requested was supplied. Everything was documented. Choices of where to shop – what types of goofs to ask for – who to ask – all measurements and cost perimeters.
The proposed progress of works was set out clearly, day by day, week by week, with allowances for hold-ups in supplies and weather. It was like a breath of fresh air, a weight was lifted from our shoulders and departed feeling confident in leaving all the worries to them.
The speed and quality of the work has been astounding. The house was completed well before the estimated time frame. We feel so luck as we are one of the first to occupy our home along the beach front at Tully Heads.
I'm so grateful to be back in my home with no stress involved. All this we owe to the building company we chose. We would happily recommend Shane and Joanne Smith. Their eye for detail and the beautiful finish on tiles, paint work, built-ins, plumbing and electrical was a credit to these 1st class tradespeople. The tradespeople were also local.
To all the gang at Shane Smith Builders,
Many thanks for a great job you and your staff have done on our bathroom and ramp extension.
It has made a big difference to us, especially for Dick.
We have found your staff very courteous and willing to help in any way.
In August 2016 we engaged the services of "Shane Smith Builders" to construct an extension onto our exiting cabin to give us more room. We found all the team to be professional while displaying very high quality workmanship. The supervisor (Tony) kept us up to date with progress through out the project and co-ordinated the work in a timely sequence as required with no delays. We would not hesitate in the engagement of their services for any of our future building projects.
I've been told building can be a stressful time, especially when trying to construct a specialised centre such as My Mareeba Dentist.
With all the technical requirements as well as the government regulations, I personally didn't know what to expect.
Our team found Shane Smith and his associates very professional and thorough in their manner and extremely meticulous in their construction.
Their ability to work with other auxiliaries and provide a practical solution to a complicated problem was very comforting.
Having been in our building for almost three years now, I have not encountered any problems and the surgery looks just like the day we created it.
I have appreciated the ongoing support Shane Smith and his staff have provided and would recommend them to others.
To Shane Smith Builders, Mareeba –
Dear Shane, Selmun and Kath,
I write to express my gratitude for the professional, prompt and effortless manner in which the building of my new home at Koah was completed.
After a long period of decision making and many discussions in regard to ensuring I would have the house I wanted, I can only reiterate that I felt at all times my best interest was held in a high regard by Shane and the staff and that I was kept completely in touch with the progress at all times.
Further to this, I was extremely satisfied with the quality of finish and workmanship that was carried out by all who worked on my home.
Again, I reiterate at how pleased I am that I chose Shane Smith Builders and that the product I have as a result is second to none.
I do not hesitate in recommending Shane Smith Builders to any prospective builder.
I've used Shane Smith Builders to build an investment house, 8 units, and to do extensions on my own house. In every build they did exactly what I wanted and did it to an exceptional standard.
I would not use anyone else.
I am very thankful to Selmun and Shane (and the team from Shane Smith Builders) for doing an absolutely outstanding job, and helping to make my home everything I could have imagined. My partner and I were truly amazed at how great the boys were and how clean the worksite was when they left each day.
Selmun has gone above and beyond throughout this renovation, which I know has brought many ‘firsts’ for him. I know Selmun would say he was “just doing his job” however I believe outstanding service should be recognised and just wanted to say I couldn’t have chosen a more professional, patient, understanding, honest and friendly builder in Selmun. I would highly recommend him and Shane Smith Builders (and have already) to everyone, and will be calling him again soon for our deck! 😉
Thanks again Joanne for being so prompt with the invoicing as well, and have a lovely week.